REFUND POLICY AND TERMS

What is your return or exchange policy for custom jerseys?

If an item is found to be defective due to a factory or production error, we will replace it with the exact same garment at our expense. We are unable to replace orders if the error was due to incorrect information provided during the purchase, so please double-check all details before finalizing the order. Since these are full custom products, we cannot offer cash refunds of any kind. If you do encounter any issues, contact your personal representative immediately. Providing accurate details and a few pictures of the problem will help us assist you better.

Factory Defects

If a product is defective due to a manufacturing error, RESTO will replace the identical garment at our expense. To qualify:

• Report within 15 days of delivery.
• Provide photos and a description.
• Return the defective item if requested.
• Only incorrect or defective items qualify (not sizing issues, color perception, or incorrect customer input).

Customer Errors

RESTO is not responsible for errors caused by:

• Incorrect sizes submitted.
• Approving artwork that contains mistakes.
• Color expectations based solely on screen images.

For the full terms governing orders, production, and delivery, please review our Terms of Service.