RESTO Co. -- Terms and Conditions

Introduction

These Terms and Conditions ("Terms") constitute a legal agreement between you and RESTO Co. ("Company," "we," "us," or "our") governing your use of the RESTO Platform, which includes RESTO AI Designer, RESTO X Designer, RESTO Express, and all related applications, APIs, websites, and services (collectively, the "Service").

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the Service.

Definitions

For purposes of these Terms:

• "Account" means your RESTO account.
• "Content" means any text, images, video, audio, or other materials uploaded, generated, or displayed on the Service.
• "Customer" means the person or entity that has entered into these Terms.
• "Service" means the RESTO Platform, including RESTO AI Designer, RESTO X Designer, RESTO Express, and all related applications, APIs, and websites.
• "User" means an individual authorized by the Customer to use the Service.
• "User Submissions" means Content provided or made available by Users through the Service.
• "White Label" means our optional add-on service allowing resale of the Service under the Customer's brand.

General Terms

1. Accepting These Terms

By signing up for or using the Service, you agree to follow these Terms. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization.

2. Your Account

• Responsibility: You are responsible for all activity under your Account.
• Security: RESTO uses magic-link authentication; keep your email secure. Notify us of unauthorized access.
• Accuracy: Provide and maintain accurate account information.
• Age Requirement: You must be at least 18 years old or have parental consent.

3. How We Provide the Service

• The Service is provided "as is."
• Support is offered via email only unless otherwise stated.
• We use third-party providers for hosting, storage, and infrastructure.
• We strive for high availability but cannot guarantee uninterrupted uptime.

Usage Policies

4. Permitted Uses

You may:

• Use the Service for legitimate business purposes
• Create, store, and share files within your organization
• Integrate with other tools using our API
• Customize your workspace settings

5. Prohibited Uses

You may not:

• Hack, modify, or reverse engineer the Service
• Use the Service to break any laws
• Upload viruses or malicious code
• Harass, threaten, or harm others
• Share account access or forward login links
• Use the Service as general backup storage
• Upload pornographic, violent, or illegal content

Violations may result in immediate suspension or termination.

Storage and Limits

7. File Storage Limits

• 500GB storage per customer account
• Unlimited users (within your plan limits)
• Automatic compression for efficiency
• Additional storage: $10 per TB per month

8. Fair Use Policy

• Files unused for 30+ days may move to slower archival storage
• Accounts in the top 5% of usage may require a custom plan
• We will contact you before changes apply

Payment and Refunds

10. Pricing

• Current prices on our website
• 30 days notice before any change
• Prices in USD

11. Refund Policy

30-Day Money-Back Guarantee (New Customers Only)

• Applies only to your first subscription purchase
• Request within 30 days for a full refund
• Refunds processed in original payment currency

Not Refundable:

• Renewals, Upgrades, Lifetime Deals
• Third-party banking fees
• Services after 30 days

Privacy and Security

13. Your Privacy

• We do not access your data except when requested for support
• Your data is visible only to invited users
• We do not sell data

14. Data Security

• AES encryption in transit and at rest
• Regular security audits
• Industry-standard compliance (ISO 27001, SOC 2)
• Incident response procedures in place

Intellectual Property

16. Your Content

You retain full ownership of all Content submitted to the Service.

You grant RESTO a non-exclusive, worldwide, royalty-free, transferable license to use your Content solely for operating, supporting, and improving the Service.

17. Company Property

The Service (software, design, documentation) belongs exclusively to RESTO Co. and its licensors. You may not use RESTO's trademarks without permission.

Liability and Disclaimers

27. Limitation of Liability

RESTO is not liable for:

• Lost profits or data loss
• Indirect or consequential damages
• Damages exceeding what you paid in last 3 months

28. No Warranties

The Service is provided "as is." We do not guarantee error-free operation, uninterrupted access, or specific performance outcomes.

Dispute Resolution

30. Informal Resolution

You agree to attempt resolution via [email protected] before filing any claim. After 60 days unresolved, either party may proceed formally.

31. Binding Arbitration

Disputes are settled by binding arbitration under AAA rules in Wilmington, Delaware.

33. Governing Law

Delaware state law governs these Terms.

Contact Information

Email: [email protected]

Miscellaneous

• Entire Agreement -- These Terms replace all prior agreements.
• Severability -- Invalid terms do not affect the rest.
• Waiver -- Not enforcing a term is not a waiver.
• Assignment -- You may not assign these Terms; RESTO may assign freely.
• Force Majeure -- Neither party is liable for delays caused by events outside reasonable control.